Return Policy

The return policy can also be found in our Terms of Service, see part 25

As we offer Digital Products, Refunds are usually not possible, since Digital Products cannot be "returned" like physical products. By making a purchase on our website, you give up your right to return your digital product.

In exceptional cases we will refund your purchase. Please reach out to us at contact @ lemonade-loops.com and include the order number of your purchase within the email. We usually process your refund request within 5 business days.

On all physical products that you purchase in our webshop we give a 30 day return period from the day you have recieved your package. When you return your order undamaged you will get a full refund. In case of a return, the customer has to arrange and pay for the shipping. If your return used or damaged goods, we cannot accept your return.